Official Information Act requests

The Official Information Act 1982 (OIA) gives New Zealanders the right to request official information.

Before requesting official information from us, please check our website first as you may find the information you are looking for is publicly available. You can use the site Search box at the top of the page to start looking.

Making a request

Requests should include your name, your postal address or preferred email address, and specific details of the information you require.

We may need to contact you to clarify your requirements.

Email your request to: enquiries@xrb.govt.nz and select the OIA request option on the contact form.

Or you may post a request to:

External Reporting Board
P O Box 11250
Manners Street Central
Wellington 6142

Or call us on 04 550 2030 and ask for the Director of Finance and Corporate Services.

What we will do

We will acknowledge your request as soon as practicable and will respond to your request no later than 20 working days after we receive it. In some circumstances the OIA allows for an extension of time. If we require an extension we will contact you.

We may withhold information for specific reasons. If this occurs, we will explain the reasons why.

For more information on why information may be withheld, you can refer to sections 6,9 and 18 of the Official Information Act.

Charges

We may invoice you the costs of responding to your information requests.

Charges are for staff time and resources if your request requires considerable labour and materials or requires significant collation and research. We will advise you of an approximate cost, if necessary, before the search commences.

Complaints

If you are unhappy with our response, you have the right to seek a review of the response by the Ombudsman

The Ombudsman produces a useful guide on making an OIA request 

This guide includes information on the Act, how to make a request, what an agency must do to respond, and tips for making requests.