User Account FAQs

From now on all your previous subscriber information is retained in a unique user profile or account in your name. This makes it easy for you to manage your subscriptions, your newsletter preferences and interests and your event registrations all in one place. The user account we've created for you is based on the last email address you had registered with us.

You’ll continue to receive the online newsletters you’re already signed up to, but you won’t be able to change your contact details, your newsletter preferences or register for any XRB events or webinars.

However, you could still unsubscribe from any newsletter by clicking the Unsubscribe link at the base of the newsletter itself in your email Inbox.

If you want to sign-up for an event and haven’t signed into your account (or don’t have one), you will be prompted to activate a user account.

No. You’ll still have access to the information in all site sections in the usual way. 

Yes. Although, your user account is unique to you and can be accessed only by you using your username (email address) and password, you could share these details with a colleague—say your Personal Assistant or Executive Assistant— to manage your account for you.

Not at this stage.  If several people in your organisation wish to register for one of our board meetings (or other events) and one person in is charged with registering all of them, that one person would need access to all individual accounts to do this one at a time. 

If you want to update your email address, on the right side of the screen, select Change Email Address. 

In the next screen, enter your new email address.

Press Change Email.

In your profile page, on the right side of the screen, select 'Delete Account'.

We will retain the following information we ask you to provide us.

 Your:

• First name
• Last name
• Email address
• Job Title
• Organisation
• Region
• Newsletter subscriptions
• Interests by sector
• Events/webinars attended
• If you are an assurance practitioner, details provided when you submit a modified assurance report

Yes. We do not collect personal information about you through our website, other than in the course of your:

• contacting us; or
• subscribing to our newsletters;
• submitting a modified assurance report; or
• registering for our events or webinars.

In accordance with your rights under the Privacy Act 2020, you can request access to personal information held about you by us and you can request to have any such information corrected.

However, your user account gives you the opportunity to view this information yourself and change, correct or delete it.

We host our website on the SilverStripe Platform. Silverstripe is professionally-maintained and has security features built-in.